Language services provided by E.M.G. Company is the response to the market, which is currently even more remarkable after the arrival of several foreign investors to the Slovak Republic. Our position can be attributed to intensive commercial, industrial, social and personal connections with individuals and organizations abroad. The other important aspect to our business is also the entry of the Slovak Republic into the European Union.
We understand our responsibility regarding to the highest quality of provided services , as our main commercial tool to satisfy our customers.
For that reason we proclaim that we consider policies regarding to quality of language services as a key marketing product and the core of the business philosophy of our company.
We are fully aware that the quality of our services is determined by systematic adherence to and exceeding of internal standards related to instance, professional and technical provision of language services, to which we subordinate our procedures.
We are conscious, that the real evaluation of quality services is an outstanding, loyal and growing clientele, to which we are committed to the maximum possible extent. The success of the client, after all, is also the success associated with provision and operation of language services by E.M.G.
We devote our undivided attention to controlling adherence to the said standards, because they are directly connected with the level of client satisfaction and quality of service. Preservation and improvement of the excellence and customer contentment is an enduring priority of the company.
We devote a steady attention to communication with the client about his needs, requirements, level of services rendered and requirements for improvement. This is fulfilling the company principles regarding to policies of quality.
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We systematically follow technical developments and adjust to them, we work them in and also outstrip the achieved technical standards on the market of language services. We care about the quality of services, which is our fundamental pillar and we devote our attention to all complaints, the causes of which we investigate and without delay take remedial action in order to eradicate them instantaneously.
if required, swiftly without delay.
perpetually controlled within the framework of standard procedures stipulated by STN EN ISO 9001:2009 with aim of continuous improvement. - performed in accordance with standard STN EN 15038 Zertifkate
all our translators have at their disposal perfect technical support through the latest state of the art software and hardware.
each and every order is centrally recorded and continuously monitored through reporting system and subsequently put in safekeeping, at least for a period of one year; unless there is a particular request to extend the storage.
there is a 24 hour coverage (constant service) in time and space through all currently available communication systems; Internet, telephone, mobile and facsimile.
to our partners we provide a high degree of instructive language information on an “as per need basis”.
we can respond fast and adopt without problems to your individual requests, while maintaining high quality parameters and safeguards, with aim to become a dependable operational element of your management and organization in conjunction with its specific needs. Saving time and overheads while maintaining a high output language service.
• law – court decisions, agreements, legislations • agriculture • fiction, films • economy - accounting records, banking documentation, audits, evaluations • medicine • biology • chemistry • food industry • gas industry • power industry • others as the need arises
• engineering industry • electro technical industry • hydraulics • air conditioning • energy industry • meracia a regulačná technique • automotive industry • information and communication technologies • computer software • telecommunication technique • metallurgy • healthcare technique • and others
• based on agreement with the client (also in special programs) • as far as is possible the language alteration corresponds with the original material
Upon request, either, by telephone or through e-mail emg@dodo.sk, we shall promptly mail to you our Price List, pursuant to our services.